In an effort to make the most of our holiday we elected to take the very last flight out of Heathrow to Singapore which meant a full day at work before boarding the flight. The plan was to grab a bite to eat in the airport as the airplane food can be a bit iffy. There isn't a huge amount of choice in Terminal 3 but we went for the Brasserie Chez Gerrard as we both rate their high street incarnations.
It has to be said it wasn't a good experience. We were one of the last customers and the place looked worn and shabby. The service was reasonably efficient but bearing in mind it was 3 quarters empty I expected a sharper response. Cutlery wasn't washed very well. We both went for the croque Monsieur and fries. The cheese hadn't been melted long enough so there was no colour on it, the ham was cold in the middle, bread soggy. Chips were fine though as it was the end of the day the oil could have been fresher. We had a couple of drinks and the bill of around £40 for 2 was really bad value.
It says something when the food we were served on the plane was a lot better than this attempt at upmarket airport dining. It has to be said that it is slim pickings if you are looking to eat at Heathrow. I compare this with Singapore airport where there are several spacious foodcourts on of which you could get freshly steamed Dim Sum. Obviously the fact Heathrow kitchens can't use live flames for safety reasons will affect the execution of the meals it serves but they need to make more effort. Unfortunatly they seem content to assume ttravellers will just put up with this.
Wednesday, November 25, 2009
Overall rating
Food 1 | Service 5 | Atmosphere 1 | Value for money 1
actually airport food has got a bit better but it is still a pretty poor compared to outside. In fact the last time we flew from Gatwick we stopped at a garden centre on the way rather than risk the ropy food